Wednesday 9 April 2008

Date: Thursday

Department/Section: IT
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today was my last day in Dubai Golf-I spend 2 months and 1 week working in there-I learned a lot in the HR department and l learned what I want to learn in the IT department which are:
· How to format the computer
· How to deal with the viruses and some useful viruses programs for the computer
· Microsoft office Access 2007
It was fun to work in the IT department for 3 days which actually encourage me to take courses after graduation in some famous institutes-after that we have a farewell party where everyone in the HR department attended-we took pictures and enjoyed ourselves-finally I send a farewell letter to the most employees who are working in the HR department and to Mr. Saif who taught me from the IT department.

Date: Wednesday

Department/Section: IT
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spend my whole day in the IT department continue learning and practicing how to format computer-I was so happy and exciting to learn more and to work there as well-also I learned about some computer viruses and some programs which are protecting computer from viruses-I learned how to know if there is viruses and how to deal with those viruses.

Tuesday 8 April 2008

Date: Tuesday

Department/Section: IT
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spend my whole day in the IT department learning and practicing how to format computer-I was so happy and exciting to learn more and to work there as well-I think that after working there for one day I will take some IT courses from famous institutes after graduating from college- also I want to add that Mr. Saif was very good and helpful to me-he taught me what I want to learn and extra things as well- he answered all of my questions, gave me some papers and useful websites as a resources to learn these topics deeply if I want in the future-after teaching me how to format he practiced it in front of me then he gave me the chance to do it alone.

Monday 7 April 2008

Date: Monday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my morning helping Ms. Shamma translate some letters-I asked them that I want to work for one week in the IT department, but instead of letting me work in the IT department they conduct a training session for two day to teach me some topics that I chose to learn –my college mentor came today and the person who is responsible of conduct my training session for the second day didn’t come today because he was so busy and will be for the next days, so they changed the person who is responsible of teaching me and we delay second training session day for tomorrow - also I worked at my college projects-and finally I did some filling work.

Sunday 6 April 2008

Date: Sunday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my morning helping Ms. Shamma translate some letters-I asked them that I want to work for one week in the IT department, but instead of letting me work in the IT department they conduct a training session for two day to teach me some topics that I chose to learn -so after that I spend my time in this training session learning some IT topics- also I worked at my college projects-and finally I did some filling work.

Saturday 5 April 2008

Date: Thursday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my morning helping Ms. Shamma translate some letters-after that I did new work for me which is creating employee’s labels-we need those labels to put them at the letters-some time we need to send letters to the employees and to make it easier for them and us, we stamping a label at each letter containing employee name, ID number and his department-also I worked at my college projects-and finally I did some filling work.

Wednesday 2 April 2008

Date: Wednesday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my day work at my college projects for the whole morning-after that I helped them doing some filling work for the rest of the day.

Tuesday 1 April 2008

Date: Tuesday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spend my whole day doing and preparing my college projects and I helped them doing some filling work-after that we have a very nice birthday party for one of the important and high position employee in Dubai Creek and I enjoyed myself a lot.

Monday 31 March 2008

Date: Monday

Department/Section: -
Company Supervisor: -
Work Assignment:

Today I was absent, because I have to finish personal business-after that I have meeting with my projects group members at my college to discuss and plan for our coming projects- Furthermore, I didn’t forget to inform them that I will be absent.

Sunday 30 March 2008

Date: Sunday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my day working in my college projects-after that I helped Ms.Shamma organizing employees files-then I helped Mr. Jordan doing his work as well-in the afternoon I was responsible of calling the store and check things and prices of championship trophy and other things as well- this was given to me Mr. Jordan and I was very happy to do it, because I used and improved my telephone answering technique.

Thursday 27 March 2008

Date: Thursday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spend my whole morning working in my college report and presentation-after that I showed Mr. Stephen Wangai what I have done with the presentation slides that he gave me yesterday to organize and he was happy with my work-then I helped Ms. Shamma translate letter and organizing employees files.

Wednesday 26 March 2008

Date: Wednesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

As a part and staff in the training and development department we should improve and develop the induction presentation for the coming new staffs, so for today I spent my whole day improving and changing the induction presentation as Mr. Stephen Wangai asked me to do.

Tuesday 25 March 2008

Date: Tuesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today Mr. Stephen Wangai start by introducing to me the company appraisal databases-he showed me how they collect data and analysis from recruitment, appraisals, department meetings and customer feedback-he told me about they process of collecting the data and enter these data in the company program appraisal system-also he go back to the company budget to explained to me -he showed me example of this year budget and how do they decide the budget and divided which was very and easy for me understand.

Monday 24 March 2008

Date: Monday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today Mr. Stephen Wangai came back from his vacation, so I have to work with him-we discussed some legal training which are some training that the government forced the companies to do for the staffs- then Mr. Stephen Wangai asked me to made a file for statuary training courses- after finishing the file I did help Ms. Shamma opening and organizing some new employees files-finally I helped Mr. Jordan finding some new employees files.

Sunday 23 March 2008

Date: Sunday

Department/Section: -
Company Supervisor:-
Work Assignment:

Today I couldn’t go to the work, because I have my Road test in my Motor Driving Center and it took very long time to finish it-I didn’t forget to call and informed them that I will be absent for today.

Wednesday 19 March 2008

Date: Thursday

Department/Section: _
Company Supervisor: _
Work Assignment:

Thursday was official holiday to mark Prophet Mohammed (PBUH) birthday, so we took holiday.

Date: Wednesday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spent my whole morning working in my college project-then in the afternoon I helped Ms.Shamma translate some letters and papers-after that we were dividing and organizing some papers in the employee’s files.

Tuesday 18 March 2008

Date: Tuesday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spent my whole morning working in my college project-then in the afternoon I helped Ms.Shamma translate some letters and papers-after that we were dividing and organizing some papers in the employees files.

Monday 17 March 2008

Date: Monday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spent my whole morning working in my college project-then in the afternoon I helped Ms.Shamma translate some letters and papers.

Sunday 16 March 2008

Date: Sunday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my day doing my assignment that Ms. Ramani gave me last Thursday-She discussed with me the assignment to make sure that I understand what to do-simply the assignment was to write ten ways to know the training needs-after I wrote the ways she sit with me and discussed each point with me-finally I have to write and designed training needs survey for her and that what I am doing today-after that I helped Ms. Shamma translate a letter.

Thursday 13 March 2008

Date: Thursday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I worked in my college projects for the whole day, because Mr. Stephen Wangai who is responsible of teaching me things in training took leave days-also we as the HR department staffs celebrated a birthday of Ms. Hani, which was fun.

Wednesday 12 March 2008

Date: Wednesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spent my morning comparing between new and old Abela contracts as Ms. Ramani asked me to do-then Ms. Ramani asked me to bring my work plan to follow up with me and to make sure that I working as planning - after that she discussed with me very important topics such as the important of continue learning-moreover, I read more about jobs description s of the company as Mr. Stephen Wangai asked me to do-also I helped Ms.Hani finished her work-furthermore, I helped Ms. Jorden doing the files of the employees-finally, I helped Ms. Shamma in organizing employees files .

Tuesday 11 March 2008

Date: Tuesday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my day preparing for the open day-cutting papers, doing the files and printing the interview forms for the interviews-at 10am we started our interviews-we started accepting the CVs from the audiences and asking them to wait-sometime it is required us to explain things for them- for the whole day, I participated in the interviewing stage by asking questions which was very hopeful experiences for me –also I noticed that most of the audiences have different characters and personalities and we as a interviewer should know how to deal with them-today we did more interviews that yesterday- I had fun today, because I got new experiences and I enjoyed my time with my friends.

Monday 10 March 2008

Date: Monday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my day preparing for the open day-cutting papers, doing the files and printing the interview forms for the interviews-at 10am we started our interviews-we started accepting the CVs from the audiences and asking them to wait-somtime it is required us to explain things for them-moreover, I participated in the interviewing stage by asking questions which was very hopeful experiences for me as an HR student and employee in the future, because now I know more about the questions and what kinds of attitude should a person showing during the interview-I learnt all these things in the college(the interview matters) ,but it is so different now ,because I practiced in real life- I entered the data in the training program of the company –also Mr. Stephen Wangai helped me a lot with my college projects-he answered all my questions about the training session and how people do it in different companies- finally I helped Mr. Jordan doing the filing-I had fun today, because I got new experiences and I enjoyed my time with my friends.

Sunday 9 March 2008

Date: Sunday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my day entering the data from last week induction in the company training program-after that we took new Emirati staff in a tour around Dubai Creek showing her different departments and sections-then we started preparing for the open day tomorrow-tomorrow open day is for the locals only-we will be interviewing them and accepting their CVs to increase the number of the locals staff in the company-this event will last for two days only-I helped Rehab and Shamma preparing for tomorrow by cutting and printing the necessary and required papers.

Saturday 8 March 2008

Date: Thursday

Department/Section: -
Company Supervisor: -
Work Assignment:

Today I couldn’t go to the work, because I have a signal test in my Motor Driving Center and it took very long time to finish it-I didn’t forget to call and informed them that I will be absent for today.

Date: Wednesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today we went on a trip all over Dubai Golf to show the new employees all different s sections and departments-we took lots of pictures as a memory-after that we went to the Dubai museum to show them the history of the UAE- they were asking me lots of questions about our history and cultural and I was proud to tell them about our country-finally we went to Emirates Golf Club –most of the employees was from there ,so they showed us more about EGC - I become a friend to most of the new staff which make me know different people from different countries-I feel grateful and happy going with Mr. Jordan this time, because I feel like he do care about me and asking for my opinions in any matters-also Ms. Ramani and most of the staffs at the HR department do ask me if enjoyed my time during the trip which make me happy because there are people who do care about me.

Tuesday 4 March 2008

Date: Tuesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I was in the induction for the whole day-I helped Mr. Stephen Wangai preparing things at the morning- for today the trainees were much less than the first time which make me concentrate more than the first induction-in this induction I was more confidence to participate in the training session or the induction and I learnt a lot of things as well-I introduced myself in front of the trainees - Mr. Stephen Wangai encouraged me a lot, because he listened to my opinions and answers my questions during the induction which encouraged me even more to be natural in front of the trainees- I learnt the basic knowledge of playing golf which was very good knowledge and experience to learn –we finished early, so I got the chance to talk little bit with the trainees and be comfortable with them-am looking forward for tomorrow which is the second day of the induction.

Monday 3 March 2008

Date: Monday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I decided to start my work preparing for the induction tomorrow, but Mr. Stephen Wangai was busy little bit, we decided to do that at the afternoon-so I spent most of my time at the morning entering staff satisfaction index data in the company system -In the afternoon I printed the handout papers for the induction- I organized the handout papers then I put them in the files – I finished all files and I gave it to Mr. Stephen Wangai who was very happy, because I finished all of them at the same day-actually, Shamma and Jordan who are my associates in the office helped me a lot preparing the files and I appreciate that a lot.

Sunday 2 March 2008

Date: Sunday

Department/Section: -
Company Supervisor: -
Work Assignment:

Today I was absent, because I was sick. Furthermore, I didn’t forget to inform them that I will be absent in the same date.

Thursday 28 February 2008

Date: Thursday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my work by preparing for the induction next week-we printed the handout-also we already ordered the files for the handout-after that I spend a lot of my time entering staff satisfaction index data in the company system after Mr. Lioyd explained it to me-staff satisfaction index is important for the company, because they need to know their employees happiness or satisfaction with what the company provide them like their food and salary, so that they can improve in the future and make the employees satisfy and happy- after entering SSI data in the company system for all creek employees I started working in my college final project-then Mr. Stephen Wangai gave me a handout about employees performance appraisal (policy and guidelines) to read it-so for this week I did learn about the following points:
1. External influences on hospitality training.
2. Principles of adult learning.
3. Diversity and training.
4. Responsibilities of training personnel training budgeting, investing and return of investment in training

I enjoyed my whole week working in Dubai Golf with the staff from the HR department, because they like a lovely and helpful family to me.

Wednesday 27 February 2008

Date: Wednesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my work organizing employees papers (like leave letter or salary letter) according to the employees ID numbers to enter it after that in the employee’s files easily- I went to Mr. Stephen Wangai after that, he discussed and explained to me about the training budget- also he showed me some tables to make it easier to me to understand about their own company training sessions budget - we have induction next week, so we started looking in the names list- -we classified the new employees who attended the induction last week and who don’t- we came up with the final list of the new employees who didn’t attended the induction last week- we started sending them emails and make a check list of the materials that we will need for the induction- I did learn a lot, because he taught me how to do every things step by step which make it easier for me-In Dubai Golf they do keep employees passports in a safe place to avoid lose them in fire situation and give it back if the employees ask for them-moreover, Mr. Lioyd who is responsible of recruitment section taught me where I can find employees passports if they do ask about them , how should I print it and where and how should I return it after print it-finally, I continued organizing employees papers according the their ID number.

Tuesday 26 February 2008

Date: Tuesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I have very exciting and busy schedule as well. Mr. Stephen Wangai gave me the data of the new employees that he gave me yesterday to continue entering it in the training system. Before I starting entering the data to the training system they downloaded the training system to my own PC to make me feel more comfortable working at my own desk- I was so happy ,so I finished entraining the data of the new employees at the same date - Mr. Stephen Wangai was very happy, because I finished my job in the same day- I discussed with him some mistakes that I did during entering the data in the system and he explained to me the mistakes-also he did explain to me more about this training system features which was very interesting and useful for me to know – after that my supervisor invited me to her office and asked me to choose some training sessions topics that I really want to learn about before finishing my work placement period - I was very happy ,because she do care about me and she want me to return to my college with different experiences and good knowledge- furthermore, my friend at the office taught me how to return the employees files to the right place in the office drawers according to the employees working locations - my college mentor Mr. Tridib came to my work placement to see me and talk with me about the work - he talked with my supervisor as well about my evaluation book privately-I was so happy, because both of them were happy with my work and blog-I asked my college mentor some questions about my final report and presentation and he answered my questions –moreover, he taught me how to attach photos and pictures to my blog to make it more attractive and lively-finally I sit with my supervisor to tell her about the training session topics that I chose to learn -she was very happy with my choices and she told me that she will definitely do her best to conduct those training sessions for me with other employees who are in the same level as me.

Monday 25 February 2008

Date: Monday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I started my day looking at rating performance appraisal sheet for an employee who is working in Emirates Golf which was given to me by Mr. Stephen Wangai –it was very useful for me ,because I do studied in college about different performance appraisal methods but I have no chance to see how those performance appraisal methods look like in reality and why do the companies use them -They do use rating performance appraisal method to evaluate the company employees perform in different departments and situations-also they do use supervisors and customers feedbacks to evaluate employees performance which is considered to be very useful method in most companies-then we discussed training and development in Hospitality Company like Dubai Golf- we discussed how do Dubai Golf promote the employees and treat all employees fairly and equally without looking at their nationalities-after that Mr. Stephen Wangai gave me the chance to ask questions and I did ask lots of questions and he answered all of my questions which benefit me a lot-after that I spend the rest of my day entering the date of the new employees to the company training system which was very interesting for me-before leaving my supervisor asked me to come to her office –she praised me and she said that she is very pleased and happy with my performance during the trips and the induction which make me very happy and encouraged me to work harder during my work placement period- Moreover, that make me think seriously about joining Dubai Golf after graduation.

Sunday 24 February 2008

Date: Sunday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

At the morning I arranged employees CVs and entered it to the company system- also Mr. Stephen Wangai gave me a book about training and development in investment company like Dubai Golf and asked me to read it carefully, because it will benefit me a lot and he was right- after that the HR department arranged a lunch for local employees ,so we went to the lunch–Then we visited the employees apartments who worked for Dubai Golf and the company branches and find out that they are very luck to have every things like reading room, internet room, party room and lots of things more- it was very exciting to know new local employees from different branches and departments-after we come back Mr. Stephen Wangai showed me their training and development system of the company and explained it to me as well- then he taught me how to enter new employees data to the training system-finally I entered some new employees data in this system

Saturday 23 February 2008

Date: Thursday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today we went on a trip all over Dubai Golf to show the new employees all different s sections and departments-organizing and plan for the trip was very interesting and useful for me as a HR student ,because I got lots of skills and knowledge- we took lots of pictures as a memory-after that Mr. Stephen Wangai showed them how to rode the buggies or the club car that they use to go all over Dubai Golf- also we went to Dubai museum to show them the history of the UAE- they were asking me lots of questions about our history and cultural and I was proud to tell them about our country-finally we went to Emirates Golf Club to introduce our new staffs to the staffs there-this was the most interesting day in my whole week ,because I become a friend to most of the new staff which make me know different from different countries. I believe that the coming weeks will be more interesting which make me more exciting to work there.

Date: Wednesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I spend the whole day in the induction or the training session for the new employees in Dubai Golf- as his assistant I helped Mr. Stephen Wangai who is the trainer explaining and presenting some points which is related to The UAE , I copied and distributed the files for the trainees-also I learned that organize the room for the training session , be able to answer the questions properly ,behave professionally and try to present the point as simple as you can to make sure that all of the trainees understand you are the most important things for successful training session.

Wednesday 20 February 2008

Date: Tuesday

Department/Section: HR/training and development section
Company Supervisor: Ramani Gurusinghe
Work Assignment:

I told my supervisor that I decided to learn more about training and development section during my workplacement if it possible and she agreed , so today I had a meeting with (Mr. Stephen Wangai who is working in the HR department as a Training Officer and he gave me the plan or the internship program for the next weeks and explained it to me as well- after that they taught me what is the regret letter and why do we write it- then I helped them writing some regret letters -since we have induction for Wednesday I helped Mr. Stephen Wangai who is responsible of this induction preparing the files and the induction room.

Monday 18 February 2008

Date: Monday

Department/Section: HR
Company Supervisor: Ramani Gurusinghe
Work Assignment:

Today I went to the HR department where they prepared for me place with computer and met with all staff in the department -I attended induction about Dubai Golf HR department which were prepared by two members from theirHR department (Shamma Al Marr and Jordan Gucor)-in this induction they went through their HR department processes and what do they want to achieve , how do they work and what are their HR department functions–I went in a tour ,but this time I met with staff from different departments in Dubai Golf-finally I set with my supervisor and discussed what do I want to learn and what I will be doing in my workplacement period.

Date:Sunday

Department/Section:_
Company Supervisor: Ramani Gurusinghe
Work Assignment:

General induction for Internship Program prepared by (Mr. Stephen Wangai who is working in the HR department as a Training Officer went through some important things for us as a new trainee in Dubai Golf such as Golf tourism in Dubai, their mission statement and told us about their safety policy in Dubai Golf, because it is one of the most important thing for all staff as well as the trainee)-lunch break-finally we went all over the place by their own organization club car (tour).

Wednesday 13 February 2008

Mentor meeting...

Today I met with my mentor to go over work placement issues and what I need to do. I have the Student guidelines and I've set up this blog to post my daily journal during my work placement period.